Privacy Policy
Welcome to Colorado Junk Pickup’s Privacy Policy. This policy explains how we collect, use, and protect your personal information when you use our junk removal services in Colorado Springs and Fountain, CO. Your privacy is important to us, and we’re committed to safeguarding your data. If you have questions, contact us at 719-314-2444.
Privacy Policy Details
1. Information We Collect
We collect information you provide when you contact us, book a service, or request a quote. This may include your name, phone number, email address (if provided), and service details (e.g., type of junk, location). We also collect information about your service history, such as dates and payment details, to manage bookings and comply with legal requirements.
2. How We Use Your Information
We use your information to provide junk removal services, including scheduling, providing quotes, and confirming appointments. We may contact you via phone or text to communicate about your service (see Section 3 for texting consent details). We also use your information to process payments, maintain records in our QuickBooks system, and comply with legal obligations, such as the Telephone Consumer Protection Act (TCPA).
3. Texting Consent and Communication
By providing your phone number, you consent to receive calls or texts from Colorado Junk Pickup regarding your service, including quotes, scheduling, confirmations, and updates. We log your consent in our QuickBooks system to comply with the Telephone Consumer Protection Act (TCPA). You may opt out of text messages at any time by replying “STOP” to any text message, or by contacting us directly at 719-314-2444. We do not send promotional texts unless you explicitly opt in.
4. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as required to provide our services (e.g., payment processors) or to comply with legal obligations (e.g., law enforcement requests). Any third parties we work with are bound by confidentiality agreements to protect your data.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely in our QuickBooks system, and we limit access to authorized personnel only. However, no system is completely secure, and we cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations, such as the Telephone Consumer Protection Act (TCPA), which has a statute of limitations of 4 years. After this period, we securely delete your data unless further retention is required by law.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at 719-314-2444. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will apply to all interactions after the posting date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at 719-314-2444 or visit our Contact Us page.
Ready to Clear Your Junk?
Contact Colorado Junk Pickup for fast, affordable junk removal in Colorado Springs and Fountain, CO. Call or book online to get started!
Call 719-314-2444